Privacy policy

Privacy policy

This Privacy Policy describes how fearnomanclothing.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to make a complaint, please get in touch with us by e-mail at fearnomanclothinguk@gmail.com.

Collecting Personal Information

When you visit our website, we collect some information about your device, your interaction with the Site, and the information necessary to process your purchases. We may collect additional information when you contact us for customer support. We refer to any information about an identifiable individual (including the information below) as "Personal Information". See the below for more information about what Personal Information we collect and why we such.

Device information

Purpose of collection: to load the website accurately for you, to perform analytics on Site usage to optimize for smooth usage.

Source of collection: Collected automatically when you visit our website using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with Shopify our processor.

Personal Information collected: version of web browser, IP address, time zone, cookie information, what webpages or products you view, search terms, and how you interact with our Site.

Order information

Purpose of collection: to provide our customers with products or services to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, get in touch with you, screen our orders for potential risks or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify, Facebook, Instagram, and Stripe.

Personal Information collected: may include name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone number.

Customer support information

Purpose of collection: to assist you the customer on any issues you may have while using the website, making an order, or any other issues related to the use of our website.

Source of collection: collected from you

Personal Information collected: This information enables us to know and understand our customers

Purpose of collection: to provide customer support.

Source of collection: collected from you

Sharing Personal Information

We share your Personal Information with service providers to help us provide you with services and fulfill our contracts with you, as described above.

Behavioral Advertising

As described above, we use your Personal Information to bring to you targeted advertisements or marketing communications we believe may be of interest.

You can opt-out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES ARE BEING USED. COMMON LINKS INCLUDE:

Additionally, you can opt out by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide you with services, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To carry out a task in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through our website, we retain your Personal Information for our records unless or until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.